Question 1

How much does a website cost?

Accepted Answer

Our websites start from £349 for a 1-3 page site, £749 for a multi-page business site (up to 7 pages), and £1,249 for a premium build with advanced features and animations. You'll always know the exact price before we start.

Question 2

Are there any hidden fees?

Accepted Answer

No. The price we quote is the price you pay. We don't sneak in extra charges for hosting setup, revisions during the build, or "Phase 2" surprises. Add-ons are clearly priced if you want them.

Question 3

Do you offer payment plans?

Accepted Answer

We split payments 50/50 — half upfront to get started, the other half when your website goes live. No interest, no finance applications.

Question 4

What does the monthly maintenance plan include?

Accepted Answer

Our maintenance plans start from £29/month for Essential (hosting, SSL, security, 3 changes), £49/month for Professional (8 changes, priority support, quarterly report), or £79/month for Growth (unlimited changes, same-day support, monthly SEO). Cancel anytime.

Question 5

What counts as a "page"?

Accepted Answer

Custom pages with unique layouts (homepage, services, about, contact) count toward your plan. Template pages (blog posts, location pages, legal pages) are included free — have as many as you need.

Question 6

How long does it take to build a website?

Accepted Answer

Most projects take 2–4 weeks from start to finish. A simple one-page site can be done in under a week. More complex builds with animations or lots of pages take a bit longer. We'll give you a clear timeline before we start.

Question 7

What do you need from me to get started?

Accepted Answer

Just a rough idea of what your business does and what you want from your website. Fill in our brief form and we'll take it from there. No prep work needed.

Question 8

Do I need to provide my own content?

Accepted Answer

Not necessarily. If you have text and photos ready, great. If not, we offer copywriting (from £75/page) and can source professional images. Either way, we'll make it work.

Question 9

How many revisions do I get?

Accepted Answer

During the build, revisions are included until you're happy. We work closely with you throughout the process — no arbitrary limits. After launch, changes are covered by your maintenance plan or quoted separately.

Question 10

Will I see the design before it goes live?

Accepted Answer

Absolutely. We share progress throughout the build and you'll see the full site on a preview link before it goes live. Nothing launches until you say so.

Question 11

Will my website work on mobile phones?

Accepted Answer

Yes — every website we build is mobile-responsive from the start. It'll look great on phones, tablets, and desktops. We don't treat mobile as an afterthought.

Question 12

Will my website show up on Google?

Accepted Answer

We include basic SEO setup with every build — proper page titles, meta descriptions, fast loading speed, mobile-friendliness, and clean code. For Google Business and local SEO, we offer that as an add-on.

Question 13

What technology do you use?

Accepted Answer

We use modern frameworks (Next.js, React, Tailwind CSS) which means your site loads fast, ranks well, and can handle anything from a simple brochure site to complex interactive experiences.

Question 14

Do you offer hosting?

Accepted Answer

We'll guide you through setting up fast, affordable hosting. We don't lock you into our own hosting — your website is yours, hosted wherever you choose.

Question 15

Can I update the website myself?

Accepted Answer

For most small business sites, we handle updates for you — just send a message. If you want to manage content yourself, we can set up a simple content management system.

Question 16

What happens after the website goes live?

Accepted Answer

We don't disappear. You get post-launch support included with every package (30–60 days depending on your plan). After that, you can opt into our monthly maintenance plan or reach out anytime.

Question 17

Can I make changes after launch?

Accepted Answer

Yes. With our maintenance plan, you get 5 content changes per month. Larger updates or new features are quoted separately — always transparently.

Question 18

Is there a contract or ongoing commitment?

Accepted Answer

No long-term contracts. You pay for the build, and it's yours. The maintenance plan is month-to-month — cancel anytime with no penalty.

Question 19

What if something breaks?

Accepted Answer

If you're on our maintenance plan, we'll fix it. Security updates, compatibility issues, downtime — all covered. If you're not on the plan, we'll still help — we just quote for the work.

Question 20

I'm not sure what I need — can you help?

Accepted Answer

That's what we're here for. Fill in our brief form with whatever you know, and we'll recommend the right plan for your business. Or just WhatsApp us for a quick chat.

Question 21

What if I already have a website?

Accepted Answer

We can redesign it from scratch, keeping what works and replacing what doesn't. Redesigns are priced the same as new builds — starting from £349.

Question 22

Can I see examples of your work?

Accepted Answer

Browse our Website Styles page to see the types of designs we create across different industries and style directions. Every project is custom-designed.

Question 23

Do you work with businesses outside Kent?

Accepted Answer

Yes — we work with businesses anywhere in the UK. Everything is done remotely, so your location doesn't matter. Most of our communication is over WhatsApp and email.

Question 24

How do I get started?

Accepted Answer

Fill in our project brief — it takes about 3 minutes. We'll review it, come back with a recommendation and quote, and if you're happy, we get started. No obligation.

Common Questions

How much does a website cost?

Are there any hidden fees?

Do you offer payment plans?

What does the monthly maintenance plan include?

What counts as a "page"?